Jan72016

Lesley is a customer service expert with some great learned advice and also how some may not be cut out for this field.

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Author: Walt Grassl

Walt Grassl is an out-of-the-box thinker and a thought leader on leadership, conquering fears and living YOUR life. He took a weakness, being an introvert with severe stage fright, and at the age of 50, overcame it. In the process, he reinvented himself and is now living his dreams.

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